The field guide

Get the paperwork conversation right.

Short, practical guides to preparing your next request. Start with the task you need to complete.

Start here

How to request a COI from your agent

A practical sequence for turning a client’s request into a clear message.

Read the guide ↗
Understand the terms

Certificate holder and additional insured requests

Keep recipient details separate from questions about policy status.

Read the guide ↗
Preparation

What to gather before requesting a COI

The project details and client instructions that make a request easier to review.

Read the guide ↗

Contractor COI preparation guide

Certificate of insurance for contractors: what to prepare — a practical worksheet and questions to take to your agent.

Browse by task